The Co‑operative Financial Services Results Year Ended 31/12/2010.

The Co‑operative Bank (which includes the brands smile, Britannia and Platform) and The Co‑operative Insurance  has over 8 million customers and £47.6bn in total shareholder assets. The Group produced profits before tax, distributions and fair value amortisation of £128.1m (2.9% higher than 2009). The Co-operative Bank core tier 1 ratio was 9.6% (2009: 8.7%). The number of primary current accounts held by customers increased by 17% in 2010; primary current accounts reflect those which a customer treats as their main bank account. In addition, the number of customers switching current account  increased by 79% during 2010. The quality of the mortgage book remains high with a combined average loan to value of 41.8%.